Quality Assurance Built Into Every Stage of Project Execution.
Our quality management approach ensures every project is executed with strict adherence to industry standards, technical specifications, safety requirements, and continuous improvement practices.
Quality Policy Statement
ARROW CONSTRUCTION COMPANY LIMITED is a fully owned Nigerian company that collaborates with some foreign technical partners to provide specialized services to diverse sectors of the Nigerian economy, especially in the oil & gas, energy, construction, and Maritime sector.
We specialize in Facility Maintenance( Pipeline Maintenance, Reinforcement And Repairs, Corrosion Prevention & Control Services), Subsea Intervention & Engineering Services, Painting And Coating Services, Canalization And Shore Protection Services, Heavy Duty Equipment Supply , Installation & Maintenance( Swamp Buggy, Forklift, Excavators), Civil And Electrical Installation And Maintenance, Offshore And Onshore Pipeline Laying, Procurement And Outsourcing Services, Inspection Of Flare Stack, Maintenance Of Process Plant, Project Management And Rehabilitation/Upgrade /Fabrication Works.
This Policy provides a framework for setting and reviewing the process-based quality objectives, with performance indicators monitored / evaluated monthly, and maintained as part of the ‘Monitoring, Measurement & Analysis’ and ‘Continual Improvement’ processes within the context of our Organization and its strategic direction.
The Top Management of ARROW CONSTRUCTION COMPANY LIMITED is committed to:
- Satisfying all our Clients, relevant International, National, applicable statutory and regulatory while their requirements are understood and consistently met. The Continual Improvement of our QMS is determined by ensuring that the Risks and Opportunities that can affect conformity of our products and services are
- The Continual Improvement of Quality Management System in our Processes and its performance through involvement with its relevant interested parties and monitoring of their needs and expectations. To assist with the above, we have implemented a Quality Management System that meets the requirements of ISO 9001:2015.
- Providing enabling environment for all our staff, Provisions for adequate Training and involving them in the consultation and participation of QMS in Arrow Construction Company Limited.
This policy is communicated and understood by all employees, contract staff, and relevant interested parties and applied within ARROW CONSTRUCTION COMPANY LIMITED. They are expected to cooperate and assist in the implementation of this policy while ensuring that their own work is carried out without risk to themselves, others, or the environment. This policy will be reviewed biennially by top management and, where/when necessary, amended and re-issued.
Our Quality Objectives
We continuously strive to:
- Deliver projects that meet agreed specifications and client requirements
- Maintain compliance with applicable industry standards and regulations
- Promote continuous improvement across all operations and processes
- Enhance operational efficiency and service reliability
- Ensure quality assurance throughout project execution
- Reduce operational risks, defects, and non-conformities
- Maintain client satisfaction through consistent service delivery
- Strengthen workforce competency through training and development
Compliance & Industry Standards
Arrow Construction Company Ltd operates in accordance with recognized industry standards, quality management principles, and regulatory requirements applicable to the oil & gas, marine, offshore, and industrial sectors.
Client Satisfaction Commitment
Client satisfaction remains a key measure of our success. We work closely with clients to understand project requirements, maintain open communication, and deliver solutions that meet performance expectations, timelines, and quality standards. Our goal is to build long-term partnerships through trust, reliability, professionalism, and consistent project delivery.
Continuous Improvement Culture
We are committed to fostering a culture of continuous improvement across all departments and operational activities. Through performance monitoring, audits, feedback systems, and workforce development, we continuously evaluate and improve our processes to enhance efficiency, productivity, safety, and service quality. Our commitment to improvement enables us to adapt to evolving industry demands while maintaining high standards of professionalism and technical excellence.